map Public Product Roadmap

Where Pylos is going, quarter by quarter.

We build in public with honest timelines. Our roadmap orders everything by what solves real administrative friction for South African clubs: flexible billing, friction-free data migration, parent communication, and self-service booking.

Q4 2026

Measure, Discover, Price

Active Focus

Contractual Support SLA & Public Transparency

Delivered

Contractual Support SLA published on /trust and integrated into academy onboarding with guaranteed SAST business hours, < 8h response, and < 24h critical P1 mitigation.

Automated Scorecard Telemetry & Founder Board

Delivered

Automated measurement of every platform reliability, uptime, and business KPI in /admin?tab=metrics, plus coach NPS feedback tracking.

500-Athlete Synthetic Load Testing & WCAG AA Audit

In Progress

k6 load test proving p95 register saves under 500 ms and billing execution under 60 s for large academies, alongside quarterly keyboard and screen-reader accessibility.

Multi-Model Billing Architecture Design Freeze

Design Freeze

Finalising engine specs for club-configurable billing modes: per-term, per-month, and per-class models with mid-cycle pro-rata and make-up lesson credits.

Q1 2027

Foundation for the South African Majority

Next Up

Configurable Multi-Model Billing Engine (Track C4)

Planned

Full support for South African club cadences: select term-based, calendar-monthly, or punchcard/class fees with automatic pro-rata calculations and dedicated make-up lesson bookings.

Universal Switch-From Importer (Track A2)

Planned

Effortless 15-minute onboarding from Jackrabbit, TeamUnify/SportsEngine, SwimTopia, and Hy-Tek HY3 rosters with column auto-mapping and 1-click full batch undo.

Learn-to-Swim Academy Persona (Track C1)

Planned

Dedicated day-one workflows, automated lesson graduation, and attendance tracking tailored for high-volume learn-to-swim schools.

Q2 2027

Reach the Parent's Phone

Upcoming

Mobile Web Push Notifications (Track B1)

Planned

Instant push notifications directly to the parent phone for new invoices, incoming payment receipts, session cancellations, and timetable notices.

WhatsApp Business API Alerts (Track B3)

Planned

Native WhatsApp notification integration for high-urgency pool weather notices and invoice reminders with POPIA consent management.

Independent 3rd-Party Penetration Test (Track R12b)

Planned

Comprehensive external security audit covering parent portals, public REST endpoints, and authentication boundaries with published attestation on /trust.

Q3 2027

Book, Show, Scale

Future

Parent Self-Service Class Booking & Waitlists (Track C3)

Planned

Direct self-booking for make-up lessons, holiday training camps, and automated waitlist promotions with zero staff overhead.

Athlete Home & Training Telemetry (Track D3)

Planned

Dedicated athlete dashboard featuring personal bests, upcoming race fixtures, attendance streaks, and climbing tick-lists.

handshake Quarterly Customer Roadmap Call

Direct founder & engineer access.

Every quarter, we hold an open video session for club owners and head coaches. We review our milestone progress, demonstrate features currently in development, and vote on what takes priority in upcoming sprints.

Format
45-min Zoom / Meet
Live demo + open Q&A
Participants
Academy Owners & Coaches
Direct feedback to leadership
Next Session
Q4 2026 Session
Register below to get calendar invite